Shipping & Delivery

All orders are processed within 1–2 business days (Monday to Saturday, excluding public holidays).

Orders placed before 2:00 PM IST on a business day are typically picked up the same day. Orders placed after 2:00 PM are processed the next business day.

You will receive a confirmation email with your order details immediately after placing your order.

Estimated delivery times after dispatch:

• Metro cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata): 2–4 business days
• Tier 2 cities: 3–5 business days
• Tier 3 cities and rural areas: 5–7 business days
• Remote / hilly / north-east regions: 7–10 business days

These are estimates. Actual delivery may vary due to courier delays, weather, or local conditions.

• Free shipping on all orders above ₹499
• Orders below ₹499: a flat shipping fee of ₹49 applies
• No hidden charges — the total you see at checkout is what you pay

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number and a link to track your shipment.

• Visit the courier partner’s website and enter your tracking number
• Contact us at hello@sugariq.in with your order number

We currently ship across India through our courier partners. We do not ship internationally at this time.

Delivery to P.O. Box addresses is not available. For international inquiries, write to us at hello@sugariq.in.

WheatIQ is packed in airtight, tamper-evident packaging to ensure freshness during transit.

• Store in a cool, dry place upon receipt
• Best consumed within the expiry date printed on the pack
• If you receive a damaged package, photograph it and contact us within 48 hours of delivery

Our courier partner will attempt delivery up to 2 times. If delivery fails due to an incorrect address or unavailability, the package may be returned to us and we will contact you to re-arrange delivery.

Please ensure your address and phone number are correct at the time of ordering.